Booking a taxi in Pembrokeshire is not quite like booking one in a big city. There is no app on every corner and no long line of cabs waiting outside every station. This is a big, rural county — the drive from Haverfordwest to St Davids takes around 40 minutes, and a trip to Cardiff Airport takes about two hours. So knowing how booking works here genuinely saves you time, money and stress.
This guide explains everything in plain English: the three ways to book, the number to call, what your journey will cost, when you really should book ahead, and how airport, ferry and station pickups work. It is written by Haverfordwest Taxi (Easyshuttle Ltd), a local firm based at 6 Trafalgar Road in Haverfordwest — but the advice works whichever firm you choose.
The Three Ways to Book a Taxi in Pembrokeshire
1. Call 07450 499220
A phone call is still the fastest way to get a taxi here, especially if you need one now or it is the middle of the night. We answer 24 hours a day, 7 days a week — including bank holidays, early mornings and late nights. A real person takes your details, confirms your fixed price, and sends the nearest suitable car.
2. Send a WhatsApp message
If you are on a noisy platform, in a quiet hospital corridor, or landing at an airport where a call is awkward, WhatsApp the same number: 07450 499220. Send your pick-up point, your drop-off point, the date and time, and how many passengers there are. We reply with your fixed price and booking confirmation.
3. Book online
For journeys you are planning ahead — airport runs, ferry trips, weddings, group outings — the booking form on our Contact page is the easiest route. Fill in the pick-up address, drop-off address, date, time, number of passengers and your preferred vehicle, and we confirm everything back to you.
Whichever way you book, it helps to have four things ready: where you are, where you are going, when you need the taxi, and how many people (and bags) are travelling. With those four details, your booking takes under a minute.
What Happens After You Book?
Booking is only half of it — here is what happens next, so you know what to expect. First, we confirm your booking back to you: your pick-up point, your drop-off, the time, and your fixed price. Keep that confirmation on your phone, and save our number with it.
On the day, your driver plans to be at your pick-up point for the agreed time — in Haverfordwest town, that is usually within about 5 minutes for bookings made on the spot. If you are being collected from a station, an airport or a ferry terminal, be ready at the agreed meeting point and keep your phone on, so your driver can find you quickly among the crowd.
And if your plans change — a meeting runs late, a train is cancelled, a night out ends early — call or WhatsApp us as soon as you can. Most of the time we can move your pickup earlier or later. A quick message from you is all it takes, and it is exactly why booking with a local firm beats hoping for the best.
Do You Need to Pre-Book a Taxi in Pembrokeshire?
Short answer: for anything important, yes. Here is why.
Pembrokeshire has very few taxi ranks, and cars are spread across a wide area. Trains at Haverfordwest station can be two hours apart. Ferries from Pembroke Dock and Fishguard leave at fixed times, and some sailings arrive late at night. Flights leave Cardiff Airport in the early morning, which means leaving Haverfordwest in the middle of the night. If a journey has a deadline — a flight, a ferry, a train, a wedding, a hospital appointment — hoping a car is free at the last minute is a gamble.
Pre-booking removes the gamble. Your car is planned for your time, you choose the type of vehicle you need (a saloon, an estate for luggage, an executive car, or a minibus for a group), and your price is fixed in advance. We recommend booking airport and ferry journeys at least a day ahead, and earlier in the summer months and around Christmas, when demand is highest.
That said, last-minute bookings are fine for everyday trips. If you are in Haverfordwest town and simply need a lift now, call us — our average pick-up time in town is about 5 minutes. The rule is simple: a short trip now, just call; an important journey later, book it in advance and relax.
Airport Transfers — Booking, Times and What to Tell Us
Airport journeys are the ones to plan properly. From Haverfordwest, the drive is about 2 hours to Cardiff Airport, about 2 hours 30 minutes to Bristol, about 3 hours to Birmingham, about 4 hours to Heathrow and about 4 hours 30 minutes to Gatwick. Traffic can change those times, which is exactly why a booked taxi with a planned pick-up time beats leaving it to chance.
When you book an airport transfer, give us three extra details: your flight number, your terminal if you know it, and how many bags you have. That way the right car turns up — an estate like our BMW 5 Series Touring or Peugeot 508 SW for couples with cases, the Tesla Model 3 or Mercedes-Benz for business travel, or the Ford Tourneo Custom minibus for groups and big luggage. You can see the cars on our Our Fleets page.
Coming home is just as easy. Book your return pickup for your landing time, and your driver will be there when you come through arrivals — early morning and late-night landings included, because we run 24 hours a day. Full details of the service are on our Our Services page.
Ferries, Trains and Stations — Getting the Timing Right
Pembrokeshire has two ferry ports: Pembroke Dock, for Irish Ferries sailings to Rosslare, and Fishguard, for Stena Line sailings. Foot passengers often ask how they will get from the station to the port. Pembroke Dock station is roughly a mile from the ferry terminal — a long walk with suitcases, a short taxi ride without them. Ferries also arrive at awkward hours, including late at night, so a pre-booked taxi waiting at the terminal is worth far more than hoping to find one there.
The same applies to trains. There IS a taxi rank outside Haverfordwest station — but a rank is only useful if a taxi happens to be sitting on it when your train arrives, and with trains up to two hours apart, that is not guaranteed. Book ahead, tell us your train’s arrival time, and your driver will be at the station when you step off — at Haverfordwest, Milford Haven, Tenby, Narberth or Fishguard Harbour stations. If your train runs late, call or message us and we will do our best to adjust your pickup.
Nights Out, Events and Group Bookings
Booking is not only for airports and ferries. For a night out in Tenby, a wedding in St Davids, a work event or a family day at the coast, one call sorts the whole evening: we drop you there, and we bring you home — at whatever hour you finish, because the service runs through the night.
For groups, ask for the Ford Tourneo Custom minibus when you book, so nobody has to drive and nobody gets left behind. For business travel or a special occasion, our executive cars — the Tesla Model 3, BMW 5 Series Touring and Mercedes-Benz — are the comfortable option. Just say what you need when you book, and the right vehicle is planned for you.
Everyday Journeys in Haverfordwest Town
Not every booking is a big trip. Most of our work is ordinary, everyday journeys around our home town — and booking those is just as simple. Lifts to and from Withybush Hospital for appointments and visiting hours. Shopping trips into town and back with heavy bags. School runs when the car is in the garage. Appointments, work shifts, and evenings at friends’ houses where nobody wants to be the driver.
For these short trips, one call does it. Tell us where you are and where you are going, and a car is planned for you — usually in about 5 minutes in town. It is worth saving 07450 499220 in your phone under a name you will remember, like “Taxi Haverfordwest”, so the number is there on the day your car will not start, the bus does not come, or the rain arrives early — which, in Pembrokeshire, it often does.
How to Choose a Taxi Firm You Can Trust
There are several taxi firms in this area, and it is hard to know which number to trust. Before you book with anyone, check these five things:
- Google reviews — look at the rating AND the number of reviews behind it. A 5.0 rating from 42 reviews (ours) tells you more than a rating with no reviews at all.
- Licensed drivers and clean, checked cars — a proper local firm will say so plainly.
- Fixed fares — the price agreed before the journey, never a surprise after it.
- A real 24/7 service — flights, ferries and nights out do not keep office hours, and your taxi should not either.
- Card payments accepted — so you can pay the way that suits you.
You can read more about our company, our drivers and our cars on our About Us page.
Seven Simple Tips Before You Book
- Book airport and ferry journeys at least a day early — earlier still in summer.
- Give an exact pick-up point: a house number, a hotel name, or a station entrance.
- Say how many passengers and bags you have, so the right car comes first time.
- Always ask for the fixed price before you travel.
- Save the number — 07450 499220 — in your phone before a night out or a trip away.
- Travelling by train or ferry? Share your arrival time when you book.
- Booking for someone else? Give us their name and a phone number we can reach them on.
Common Questions About Booking a Taxi in Pembrokeshire
How far in advance should I book a taxi?
For a taxi right now in town, just call. For airports, ferries, trains and groups, a day ahead is a good rule — and a few days ahead is better in the busy summer months.
Do taxis in Haverfordwest run at night?
Ours do. Haverfordwest Taxi runs 24 hours a day, 7 days a week — for nights out, late trains, early flights and everything in between.
Can I pay by card?
Yes. We accept all major debit and credit cards, as well as cash.
What happens if my flight, train or ferry is delayed?
Call or WhatsApp us as soon as you know. For booked journeys we plan around your arrival, and where a delay changes things, we will do our best to move your pickup to the new time.
Can I book a taxi for someone else?
Of course. Parents book for students, hotels book for guests, and families book for relatives every week. Just give us the passenger’s name, the journey details, and a contact number for them.
Do you carry child seats?
Under Pembrokeshire council policy, taxis here carry a booster seat. If you are travelling with young children, tell us when you book — their ages and how many seats you need — and we will plan the right car for your journey.
Which areas do you cover?
The whole of Pembrokeshire — Haverfordwest, Milford Haven, Neyland, Tenby, Saundersfoot, St Davids, Pembroke, Pembroke Dock, Fishguard, Narberth and the villages in between — plus long-distance journeys and airport transfers across the UK.
Ready to Book?
Call or WhatsApp 07450 499220 now, or send your journey details through the booking form on our Contact page. Pick-up address, drop-off address, date, time, number of passengers and your preferred vehicle — that is all we need, and your taxi is booked.
— Haverfordwest Taxi (Easyshuttle Ltd), 6 Trafalgar Road, Haverfordwest SA61 2UD. Open 24 hours.